At Nappy Cakes by Emma, we are committed to protecting your privacy as an online visitor to our website. We will protect your personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Commonwealth) (“Privacy Act”) and other applicable laws relating to your personal information.
PROVIDING YOUR PERSONAL INFORMATION
When completing an online order using our website you will be asked to provide your personal information. The information we request includes:
Your Name/Recipient Name
Your postal address/recipient postal address
Your email address
Your/recipient mobile phone number
Nappy Cakes by Emma take reasonable steps to protect this personal information from unauthorised access, misuse, loss and disclosure.
You may change or update your personal details at any time by advising us in writing via email at firstname.lastname@example.org. All information we receive from our customers is protected by our secure server.
STORAGE AND SECURITY OF YOUR INFORMATION
Your personal information may be used and disclosed for the following purposes:
To conduct a transaction with you
To provide after sales services such as verify identity to provide order updates
When providing feedback, respond to a survey or communicate with our customer support.
We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.
You do not have to provide us with your personal information however this may mean we will not be able to complete your order or provide you with the products that we offer.
The collection and storage of your information is for legitimate business purposes only. Your information is securely stored and we do not store credit card information in any way; they are transmitted directly by you to our payment processing provider.
Details are only supplied to a third party when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights. Also, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of Nappy Cakes by Emma, our customers or third parties.
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. For example: organisations such as postal, banking, payment and debt collection.\
We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
COOKIES AND PIXELS
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.